Company Description

Outsource-X specializes in delivering hybrid outsourced and offshore solutions tailored to a wide range of business needs. We provide dedicated teams to support staffing requirements across various domains from sales to digital content creation. With proven expertise and a commitment to operational excellence, we ensure that transitioning your workforce offshore is seamless and efficient. Our operations run 24/7, 365 days a year to keep your business moving without interruption.

Role Description

Join our team as a Night Shift Manager Full-Time, On-Site | Somerset West

Are you a natural leader who thrives under pressure and keeps operations running like clockwork? We’re looking for a hands-on Night Shift Manager to take charge of our overnight operations and lead a committed, high-performing team through the most crucial hours of the day.

What You’ll Do:

• Supervise and support the night shift teams

• Handle escalations and crisis situations

• Provide first-line IT support for hardware, software, and network issues

• Manage escalations and troubleshoot technical problems quickly and efficiently

• Ensure operational continuity and compliance

• Submit end-of-shift reports

What You Bring:

• Proven experience managing teams

• Strong IT knowledge: hardware, software, networks, and common troubleshooting

• Crisis management and problem-solving skills

• Tech-savvy with the ability to use monitoring tools and support software

• Excellent communication and multitasking abilities

• Willingness to work strictly night shifts

Working Schedule: Monday to Friday 21:00 -06:00