Cape Town, Western Cape, South Africa

Campaign Operations Specialist

 Job Description:

Campaign Operations Specialist
Location: Somerset West, Western Cape (Hybrid / Remote Option)
Salary: R15 000 - R25 000 per month

A growing global marketing services company is seeking a Campaign Operations Specialist to support campaign setup and operations across APAC and EMEA markets. This role is ideal for someone highly detail-oriented, organized, and comfortable working with systems, data, and cross-functional teams across multiple time zones.

Key Responsibilities

  • Set up and manage marketing campaigns in Salesforce based on campaign briefs

  • Review count requests and campaign data for completeness and accuracy before launch

  • Add profile questions, custom fields, and QA criteria as required

  • Ensure campaign setup aligns with SOWs, contracts, and campaign briefs

  • Identify and flag missing or inconsistent information to the Campaign Operations Manager

  • Liaise with sales teams to clarify campaign details and follow up on pending items across APAC and EMEA time zones

  • Coordinate script requests with internal teams and update campaigns accordingly

  • Monitor campaigns and report weekly on blockers, delays, or escalations

  • Provide support to CSMs during campaign activation, ensuring all deliverables are in place

Requirements

  • Experience with Salesforce or marketing/campaign operations

  • Strong attention to detail and organizational skills

  • Ability to manage multiple campaigns simultaneously across different time zones

  • Good written and verbal communication skills

  • Proactive problem-solver, comfortable flagging issues early

  • Quick learner and willing to ask questions to clarify processes

Work Arrangement
Candidates may work remotely if they have the required home-office infrastructure (stable internet and suitable workspace). If not, the role will be office-based in Somerset West. The employer reserves the right to transition the role from remote to office-based if operational requirements require it.

Careers@outsource-x.com

  Required Skills:

Briefs Data APAC Support Internet Operations Salary Organizational Skills Deliverables Campaigns Attention To Detail Infrastructure Communication Skills Marketing Sales Communication