Campaign Operations Specialist
Job Description:
Campaign Operations Specialist
Location: Somerset West, Western Cape (Hybrid / Remote Option)
Salary: R15 000 - R25 000 per month
A growing global marketing services company is seeking a Campaign Operations Specialist to support campaign setup and operations across APAC and EMEA markets. This role is ideal for someone highly detail-oriented, organized, and comfortable working with systems, data, and cross-functional teams across multiple time zones.
Key Responsibilities
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Set up and manage marketing campaigns in Salesforce based on campaign briefs
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Review count requests and campaign data for completeness and accuracy before launch
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Add profile questions, custom fields, and QA criteria as required
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Ensure campaign setup aligns with SOWs, contracts, and campaign briefs
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Identify and flag missing or inconsistent information to the Campaign Operations Manager
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Liaise with sales teams to clarify campaign details and follow up on pending items across APAC and EMEA time zones
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Coordinate script requests with internal teams and update campaigns accordingly
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Monitor campaigns and report weekly on blockers, delays, or escalations
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Provide support to CSMs during campaign activation, ensuring all deliverables are in place
Requirements
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Experience with Salesforce or marketing/campaign operations
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Strong attention to detail and organizational skills
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Ability to manage multiple campaigns simultaneously across different time zones
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Good written and verbal communication skills
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Proactive problem-solver, comfortable flagging issues early
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Quick learner and willing to ask questions to clarify processes
Work Arrangement
Candidates may work remotely if they have the required home-office infrastructure (stable internet and suitable workspace). If not, the role will be office-based in Somerset West. The employer reserves the right to transition the role from remote to office-based if operational requirements require it.
Careers@outsource-x.com
Required Skills:
Briefs Data APAC Support Internet Operations Salary Organizational Skills Deliverables Campaigns Attention To Detail Infrastructure Communication Skills Marketing Sales Communication