Property Manager Support | AU Real Estate (Remote)

Property Manager Support (AU Residential Real Estate – NSW)

Remote | Full-Time | Work From Home | Australian Real Estate Experience Required

AU Residential Real Estate (NSW) experience is mandatory
Certificate IV in Real Estate Practice (CPP40000) – preferred

About the Role

OutsourcedIn is partnering with a leading Sydney-based property management agency to hire an experienced Property Manager Support professional to join their growing remote team.

This is a fully remote, home-based role supporting a NSW residential portfolio. There is no fieldwork involved — on-the-ground staff handle inspections and site visits. Your focus will be on end-to-end property management support, tenant and landlord communication, compliance, and administrative coordination.

Key Responsibilities

Tenant & Landlord Support

• Handle tenant and landlord enquiries via phone and email

• Manage rental applications, lease preparation, and renewals

• Process maintenance requests and coordinate with trades and service providers

• Monitor rental payments, arrears, and issue rent reminders

• Maintain accurate tenant and owner records in property management systems

Leasing & Marketing Support

• Create and manage property listings on platforms such as realestate.com.au and Domain

• Assist with advertising, photography coordination, and listing updates

• Respond to rental enquiries and support inspection scheduling

• Prepare and maintain listing and marketing materials

Administrative & Financial Support

• Manage inboxes and calendars for the property management team

• Prepare documentation, reports, and condition reports

• Track key dates including lease expiries, inspections, and renewals

• Assist with arrears tracking, invoice processing, and payment reconciliation

Compliance & Reporting

• Ensure documentation complies with NSW tenancy legislation

• Monitor compliance requirements (smoke alarms, insurance, pool certificates, etc.)

• Generate reports on arrears, renewals, maintenance, and inspections

About You

• Minimum 2-3 years experience in Australian residential property management (NSW)

• Strong working knowledge of NSW tenancy laws and processes

• Experience using property management CRMs such as PropertyMe, Property Tree, or Console Cloud (preferred)

• Excellent written and verbal communication skills

• Highly organised, detail-oriented, and proactive

• Comfortable working independently in a fully remote environment

Why Join This Role

• 100% work-from-home (no weekends, no fieldwork)

• Supportive and structured team with local field staff

• Exposure to a well-managed Sydney residential portfolio

• Ongoing training, development, and long-term growth opportunities

• Competitive package based on experience