Job Description:
Senior Technical Specialist
Description
The candidate hired for this role will be tasked to manage different content repositories including IBM Content Manager 8, IBM Content Manager OnDemand, PaperTrail, and the web client application for the above-mentioned repositories, and processes for various clients. The candidate will also be responsible for managing capacity, modifications, user access, troubleshooting and general support functions of the various functions and systems.
Responsibilities
- Configure and support implementation solutions utilising the IBM Content Management suite of products
- Work with integrated solutions using IBM Content Manager, IBM On Demand, IBM Content Navigator, IBM Records Manager and other related IBM technologies
- Implement/install, upgrade and maintenance of 3rd party packages (IBM)
- Lead and/or assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the IBM platform
- Task estimations & work allocation recommendations
- Execution of disaster recovery processes and tests
- Proof of concepts
- Report on the progress of technical tasks
- Maintain, and enhance systems based on business requirements using approved technologies standards
- Product evaluation
- Production support and standby duty
- Share and transfer knowledge to team colleagues
Experience
- Relevant IT degree or diploma
- Minimum of 5 years IBM Content Management experience specifically in:
- IBM Content Manager
- IBM Content Manager OnDemand
- IBM Content Navigator
Technical Skills
- Solutions development and design
- Development and scripting experience
- Relational Database, DB2, MS SQL
- Windows Server, Red Hat Linux and AIX operating skills
- Knowledge of Enterprise Content Management technologies and processes
- Ability to manage problems and liaise with relevant support areas within the greater Sanlam to resolve the problem timeously
- IBM FileNet
- IBM Enterprise Records
- IBM Content Classification
- IBM Content Collector
Hybrid is 3 days onsite and 2 days offsite