Job Description:
Process Architecture & BPM Capability Specialist (ePABA CoE)
6 months contract
About the Role
As a Process Architecture & BPM Capability Specialist, you will be responsible for defining, implementing, and evolving the enterprise process architecture and BPM capability across the organisation. You will enable end-to-end traceability from strategy to execution while supporting data-driven optimisation, automation, governance, and operational excellence.
This strategic role is critical in enabling the organisation's transformation agenda by establishing a robust enterprise process architecture and BPM capability, improving decision-making, optimising costs, increasing operational efficiency, reducing risk, and strengthening delivery performance across federated tribes.
Key Responsibilities
- Define and maintain enterprise process architecture across all levels (L0–L4), aligned to business strategy and value chains
- Establish and govern a single source of truth for process models, taxonomy, and standards
- Design and implement BPM governance frameworks, process ownership structures, and operating models
- Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness
- Own and optimise process platforms such as ARIS, Celonis, or equivalent tools
- Enable end-to-end traceability across business processes, systems, data, and controls
- Collaborate closely with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture
- Ensure process models explicitly reflect system interactions, integration points, and data flows
- Identify process inefficiencies, automation opportunities, and optimisation potential
- Define and track process performance metrics including cost, cycle time, automation, and compliance
- Build and support a Process Engineering Community of Practice (CoP)
- Provide training, standards, and modelling guidance to ensure consistent adoption
Minimum Requirements
- Proven experience in enterprise process architecture design and BPM capability implementation
- Strong knowledge of BPMN modelling standards and process lifecycle management
- Hands-on experience with ARIS, Celonis, or equivalent BPM/process mining tools
- Experience linking business processes to systems, applications, data, and architecture artefacts
- Experience working with Solution Architecture and/or Enterprise Architecture teams
- Understanding of system integration patterns and end-to-end traceability (process to system to data)
- Strong analytical capability, stakeholder engagement, and influencing skills
- Ability to work independently and deliver across multiple business areas
Advantageous Experience
- Banking or financial services experience
- Experience in federated or agile delivery environments
- Exposure to process mining, automation, and digital transformation initiatives