Client Service Associate

Position Overview

We are seeking a motivated Client Service Associate to support client interactions, account coordination, and service delivery operations.

Key Responsibilities

• Serve as a point of contact for client inquiries and service requests.

• Maintain accurate client records and documentation.

• Coordinate service scheduling and follow up on client needs.

• Monitor client satisfaction and escalate concerns when necessary.

• Support internal teams in delivering services efficiently.

• Prepare reports and summaries related to client accounts.

• Maintain professional and timely communication.

Qualifications

• High school diploma required; Associates or Bachelors degree preferred.

• Strong communication and interpersonal skills.

• Proficiency in Microsoft Office applications.

• Detail-oriented and highly organized.

• Ability to multitask and prioritize effectively.

Benefits Include:

• Health, dental, and vision insurance

• Paid time off and holidays

• 401(k) with company match

• Paid training

• Advancement opportunities within client services or operations