Customer Account Representative

Position Overview

The Customer Account Representative supports client accounts by assisting with customer interactions, maintaining account records, and ensuring a high level of service. 

Key Responsibilities

• Assist with managing day-to-day customer account activities.
• Provide information and support to customers regarding services or programs.
• Maintain accurate account records and documentation.
• Track customer inquiries and follow up as needed.
• Coordinate with internal teams to ensure timely service delivery.
• Identify opportunities to improve customer satisfaction.
• Support administrative tasks related to account management.

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Strong communication and interpersonal skills.
• Organized with attention to detail.
• Ability to manage multiple tasks efficiently.

Benefits Include:

• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) with company match
• Paid training and professional development
• Career growth opportunities