IT Director

Confidential Executive Search

Location: Santo Domingo, Dominican Republic
Work Arrangement: On-site
Reports to: President
Employment Type: Full-time

Position Overview

A confidential business organization is seeking an experienced IT Director to lead its technology strategy, operations, cybersecurity and modernization agenda. The successful candidate will serve as a strategic partner to executive leadership, ensuring that infrastructure, enterprise systems, digital services and information assets remain secure, resilient, scalable and aligned with business priorities.

Key Responsibilities

• Develop and execute the IT strategy, technology roadmap, governance framework and annual budget.
• Advise executive leadership on technology investments, operational risks, priorities and business impact.
• Lead infrastructure, networks, telecommunications, servers, cloud services, end-user support and technology assets.
• Ensure system availability, service-level performance, effective incident resolution and operational continuity.
• Lead the implementation, integration and improvement of ERP, CRM, BI, WMS and other business-critical platforms.
• Establish cybersecurity policies, access controls, monitoring, vulnerability management and incident-response procedures.
• Maintain tested backup, disaster-recovery and business-continuity capabilities.
• Identify opportunities for digital transformation, process automation, analytics and responsible use of artificial intelligence.
• Manage technology vendors, contracts, licensing, service agreements and project delivery.
• Lead and develop a multidisciplinary technology team and monitor performance through clear KPIs.

Required Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Systems Engineering, Telecommunications or a related discipline.
• At least seven years of progressive Information Technology experience, including at least three years in a formal management or director-level role.
• Demonstrated experience leading infrastructure, networks, cybersecurity, enterprise applications and corporate support operations.
• Experience implementing or upgrading ERP or other business-critical systems.
• Proven responsibility for technology budgets, vendors, contracts and multidisciplinary teams.
• Ability to present technology projects, risks and investment recommendations to senior executives.
• Strong strategic thinking, business judgment, communication, negotiation and change-management capabilities.
• English proficiency at C1 level or higher is mandatory.
• Availability to work on-site in Santo Domingo.

Preferred Qualifications

• Master’s degree in Technology Management, Digital Transformation, Cybersecurity or an MBA.
• ITIL, PMP, CISM, CISSP, Scrum, Security+, Azure, AWS or equivalent credentials.
• Experience in manufacturing, pharmaceuticals, distribution, consumer goods, retail, logistics or a multi-business-unit organization.
• Practical experience with cloud platforms, business intelligence, automation, generative AI or machine-learning solutions.

Application Requirements

Candidates must submit an updated résumé showing employment dates, reporting level, team size, systems managed and measurable results. An updated LinkedIn profile consistent with the résumé is also required.

The identity of the organization will be disclosed only to candidates who advance in the confidential selection process.