PATRIOT® is an Information Technology and Management Consulting firm able to provide end-to-end technical and technology support services to both the federal government and enterprise corporations. With a proven record of consistent, timely service and subject matter expertise, we make insurmountable tasks possible to overcome.

We are currently searching for a full-time NextGen Patient Portal Consultant/SME to support one of our clients; this is a remote position.

The NextGen Patient Portal Consultant/SME will work directly with our clients to help them maximize their benefits from NextGen products. You may help configure and implement their NextGen products, upgrade to the latest software release, build and conduct testing plans, and troubleshoot issues to resolution. You will work cross-functionally with other experts to solve problems and ensure we deliver an exceptional customer experience.

Responsibilities:

• Partner with clients to configure their NextGen products to align with their needs.
• Educate clients on best practice recommendations to set them up for long-term success.
• Continuously learn about new features, products, and industry news to become and remain an expert.
• Support our clients as they go live with new products, new versions, or new workflows.
• Own all client issues to completion, working with other internal experts to find a resolution.
• Build and improve internal documentation to share knowledge with teammates and colleagues.

Requirements:

• Experienced in the NextGen Product Suite.
• Experience with NextGen Patient Portal.
• Excellent communication and client/customer relationship skills.
• Experience with SQL and C# would be helpful but not required.

For immediate consideration, please email your resume to: recruiter@ptabpi.com

Patriot Technology and Business Partners, Inc. (PATRIOT®) is an Equal Employment Opportunity Employer. PATRIOT® does not permit or condone any form of discrimination or harassment based on race, color, religion, national origin, gender, disability, protected veteran status, sexual orientation, and gender identity by the Companys managers, associates, or vendors.