German Speaking Customer Service for Financial Services

Has it been your dream to work in another country? Or maybe you are already in Greece or in another country, and you are looking for work? Then you have came to the right place!

Patrique Mercier Recruitment is specialized in recruiting and connect the right candidates with the job that is the best fit, for both client and candidate.

You already live in Greece? That's great.. but for those who do not live in Greece yet, we got you covered. When you are hired for a position at one of our clients, you will be provided with a flight ticket to Greece and 2 or 4 weeks in a hotel to get you started. Also we will help you find housing!

For the most jobs you can choose if you want to work from the office, or that you prefer to work from home. But for working from home, your home needs to be in Greece.

Please check all the available job openings that we currently have, and if you have any question, feel free to contact us!

Do you have excellent communication skills in German? Are you an avid fintech enthusiast? Support customers for financial, banking and money transfer services.

Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece!

We collaborate with some of the worlds top companies offering money transfer & financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience!

If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid.

What you will do:

• Be the primary point of contact for customer and client requests
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Provide daily support and consult clients on best practices about their business
• Respond to customer inquiries about our clients new and existing services and solutions, as well as complaints always in a professional manner
• Resolve issues as they arise timely and efficiently
• Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
• Be committed to meeting both personal goals and team targets

What you will bring:

• Fluency in German
• Very good use of English both in written and spoken language
• Work experience in a customer support role is a plus
• An interest in digital banking and payment solutions is desired
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Tech savviness & learning agility
• A genuine sense of ownership along with an unbreakable team spirit
• Flexibility in adapting to a fast-paced environment

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Private Health Insurance
• Numerous benefits and discounts
• Fully paid training by certified instructors