German Speaking Account & Billing Customer Support

This is your chance to work with one of the Big-Four technology companies!

We are looking for German-speaking candidates to assist customers for account & billing issues of the companys services.

Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment. As a member of this team, you will communicating with customers from Germany, Austria & Switzerland to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.

About the job:

• Communicate with customers from Germany
• Handle billing-related issues
• Manage & secure customers accounts
• Escalate unresolved cases by contacting 2nd level support Interaction Experts
• Maintain high customer satisfaction

Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.

In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help!

Candidates should meet the following requirements:

• Excellent verbal & writing skills in German
• Advanced English knowledge
• Prior customer support experience
• Familiarity with the world of technology

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Private Health Insurance
• Numerous benefits and discounts
• Fully paid training by certified instructors