B2B Travel Sales Lead

Job Title: B2B Travel Sales Lead

Term: 12 months

Location: Dubai, UAE

Division: Payments

Reports to: Head of Sales- Cards

Relevant experience:

• Minimum 10 years in financial services or payments, with proven success in B2B travel payments, commercial cards, or virtual card solutions.
• Experience engaging corporate travel procurement and treasury teams.
• Strong understanding of travel ecosystem (TMCs, OTAs, airlines, hotel chains) and supplier acceptance models.

Mandatory requirements:

1. Local UAE market experience and knowledge of regional travel/ payment dynamics
2. Advantageous if experience & personal network of B2B travel contacts extends beyond UAE to other key B2B travel markets in Middle East & Africa.
3. Proficiency in English, Arabic is a plus.
4. Expertise in commercial card products, virtual cards, and multi-currency payment flows.
5. Ability to work on-site with corporate clients and travel suppliers.
6. Immediate availability or short notice period preferred. 

Purpose of Job

The Sales Lead will be fully dedicated to driving clients Multi-Currency World Platform (MWP) commercialization for B2B Travel flows. This role focuses on sales origination, supplier enablement, and expanding currency capabilities across MEA. The resource will work closely with corporate travel buyers, procurement teams, and travel suppliers to accelerate adoption of clients commercial card solutions for travel-related payments.

TASKS

Core Responsibilities and Accountabilities

1. Lead MWP commercialization strategy for B2B travel across MEA.
2. Originate sales opportunities with corporate travel buyers and procurement teams.
3. Drive supplier acceptance for travel-related payments (airlines, hotels, OTAs, consolidators).
4. Expand multi-currency capabilities to support cross-border travel spend.
5. Collaborate with Citis global product and implementation teams to localize execution plans.
6. Develop and deliver sales presentations, proposals, and pricing models tailored to travel flows.
7. Monitor market trends in travel payments and competitor offerings; adjust go-to-market strategies accordingly.
8. Maintain CRM hygiene, pipeline forecasting, and weekly reporting on KPIs.

KPIs

1. MWP activation and volume growth in B2B travel segment.
2. Number of travel suppliers onboarded for card acceptance.
3. Multi-currency enablement milestones achieved.
4. Sales cycle time and proposal win rate.
5. Client satisfaction and supplier feedback scores.

Knowledge and Experience

1. Deep knowledge of commercial card programs, virtual cards, and travel payment flows.
2. Familiarity with travel procurement processes, TMC operations, and supplier contracting.
3. Strong negotiation and relationship management skills.
4. Ability to analyze travel spend data and supplier acceptance trends.

Mandatory Skills

1. Sales strategy development for travel payments.
2. Supplier engagement and enablement.
3. Market analysis and competitive intelligence.
4. Presentation and proposal writing.
5. CRM and reporting tools proficiency.