Cards Program Manager

Job Title: Cards Program Manager

Term: 12 months

Location: Riyadh, KSA

Division: Banking & Technology

Relevant experience: 5-10 years experience

Mandatory requirements: Hands on expertise in program management specifically related to card launches

PURPOSE OF JOB

The Program Manager will leverage prior expertise in card product and project management to support the successful launch and ongoing governance of card-related initiatives. This role requires 5 to 10 years of experience in similar positions and a strong ability to coordinate, support, and drive product teams toward business objectives.

TASKS

Core Responsibilities and Accountabilities

1. Cross-Functional Coordination:

• Foster collaboration and communication among cross-functional teams involved in projects.
• Serve as a liaison between departments, ensuring clear understanding of project requirements and objectives.
• Facilitate regular meetings and discussions to keep all stakeholders informed and engaged.

2. Project Management Framework:

• Implement and maintain a comprehensive project management framework that aligns with industry best practices.
• Continuously improve and optimize project management processes to enhance project delivery efficiency.
• Define key performance indicators (KPIs) to measure the success of projects and initiatives.

3. End-to-End Project Governance:

• Take ownership of end-to-end project governance, starting from project initiation through to commercialization and rollout.
• Establish clear project governance structures, including roles and responsibilities for project stakeholders.
• Ensure compliance with project management methodologies and standards.
• Identify potential risks early in the project lifecycle.
• Implement effective mitigation strategies to minimize impact.

4. Management Reporting:

• Develop and maintain monthly management dashboards to provide a concise overview of project status.
• Communicate project updates, milestones achieved, and any issues requiring attention to senior management.
• Recommend corrective actions when necessary to keep projects on track.

Knowledge and Experience

• Bachelors degree in Business, Project Management, or related field (Masters preferred).
• Proven experience in program or project management within financial services or payment solutions.
• Strong understanding of commercial card programs and associated technologies.
• Excellent communication, leadership, and stakeholder management skills. Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• PMP or PRINCE2 certification is a plus.
• Experience working with payment schemes
• Exceptional analytical, problem-solving, and communication skills, with a strong focus on collaboration and stakeholder engagement.
• Excellent communication and problem-solving skills.
• Proven stakeholder management from technical and non-technical areas as well as senior management
• Ability to work in a dynamic, fast-paced environment