Technical Project Manager

Job Title: Technical Project Manager

Term: 12 months 

Location: Jeddah, KSA

Division: Retail Banking/ Cards

Reports to: Head of Cards

Relevant experience: 

• Moneythor Personal Financial Management (PFM System)
• Project Management, Agile Methodology
• Cards, Loyalty and Digital Banking

Mandatory requirements: 

• Experience of technical project management for cards, loyalty or digital banking. 
• Knowledge of Moneythor PFM system. 
• Understanding of customer lifecycle, portfolio management and loyalty. 

PURPOSE OF THE PROJECT

The Technical Project Manager will play a pivotal role in providing post development support and implementing use cases for a cutting-edge Personal Financial Management (PFM) module on the Moneythor Engine. This role requires a blend of technical acumen, strong business sense, and outstanding stakeholder management skills to drive the post rollout support and integration of innovative PFM solutions.

Key Activities

• Support Client business team prioritize PFM use cases through deep technical knowledge of product features and Client technical capabilities; 
• Coordinate between Mastercard and Client teams (Business/IT/Digital/Info Sec/ data) on PFM related technical requirements to ensure deployment progress; 
• Provide on-ground support to resolve specific technical challenges pertaining to integration to Mastercard assets and/or Mastercard tech partners; 
• Advocate and communicate the solution to the relevant stakeholders and propose roadmap changes if necessary; 
• Facilitates use case deployment according to set timelines in collaboration with 3rd parties (if applicable); 
• Provide full project management documentation and tracking timelines and deliverables for digital projects; 
• Actively and efficiently liaison with Mastercard's product, and account management functions with feedback. 
• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project delivery. 
• Quality Assurance: Oversee testing and validation processes to ensure the PFM module meets business and technical requirements. 
• Continuous Improvement: Gather feedback post-implementation to refine use cases and improve the PFM modules performance and user experience.

Qualifications/ expectations required:

• BS degree in Computer Science or similar technical degree or equivalent practical experience 
• Software project management experience Moneythor knowledge is a plus 
• 8+ years of experience in IT/app development related operations 
• Experience in a payments/banking environment is preferred 
• Experience to communicate and interact with senior stakeholders in the bank for periodic update 
• Ability to multi-task in a fast-paced, deadline-driven environment 
• English Fluency required, Arabic preferred