MRO and Services Sales Manager

The MRO and Services Manager is responsible for executing the Maintenance, Repair, and Overhaul (MRO) and Services business plan across Sub-Equatorial Africa and South Africa.
This role ensures the effective implementation of strategic initiatives, driving operational excellence, customer satisfaction, and profitable growth.

• Execute the regional MRO & Services business plan to achieve orders, sales, and profitability targets (PM & CM).
• Ensure effective implementation of corporate and regional strategies in collaboration with local teams.
• Build and maintain strong relationships with key end-users and internal stakeholders.
• Identify and engage potential customers to understand and meet their service needs.
• Lead the execution of business initiatives in alignment with global and regional directives. Support and guide sales teams and partner networks to deliver on business objectives.
• Lead and manage a team and provide coaching, performance management, and development opportunities for team members.
• Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
• Oversee the inquiry-to-invoice process, ensuring timely and competitive proposals.
• Manage the order-to-invoice process through a team of order handlers.
• Ensure legal and regulatory compliance in all regional operations.
• Collaborate in a matrix organization with the MEIA MAS (MRO and Services) leader.

Requirements for the position

• Strong technical orientation with in-depth knowledge of valves, pumps, and automation systems.
• Proven ability to execute business plans and deliver measurable results.
• Demonstrated people management skills, including team leadership, coaching, and conflict resolution.
• Excellent communication, interpersonal, and negotiation skills.
• Strong analytical, problem-solving, and time management capabilities.
• High level of business acumen and operational focus.
• Proficiency in presentation and customer engagement.

Educational Qualification and Work Experience

• Bachelors degree in Mechanical Engineering, Instrumentation, or a related field.
• Minimum 15 years of sales experience in the Valves, Pumps, or Automation industry.
• At least 10 years of proven success in MRO and service business execution.
• Minimum 5 years of experience in people management, preferably in a technical or industrial environment.
• Demonstrated success in field sales and service of industrial valves.
• Experience working with customers in Oil & Gas, Pulp & Paper, Refining & Petrochemical, and Metals & Mining industries.