Country HR Head

Role Purpose

• Own the end-to-end people agenda as a generalist HR leader with a strong focus on Talent
• Acquisition to support rapid growth. Build and lead a compliant, safe, engaged, and high-performance
• organization, partnering closely with business leaders and the global HR team.

Key Responsibilities

• Lead full-cycle hiring for corporate, operations, technical, and field roles; build scalable recruiting processes and talent pipelines.
• Drive workforce planning, headcount budgeting, and ramp-up plans aligned to business growth.
• Serve as primary liaison with unions/worker representatives; lead negotiations, collective bargaining inputs, and grievance management.
• Ensure compliance with Ugandan labor laws, statutory filings, permits/visas, contractor governance, and audits.
• Partner with HSE leads to embed a safety-first culture across all sites and functions.
• Lead organizational design, role clarity, spans & layers, and change management for scale-up initiatives.
• Run performance cycles, calibration, and development planning; institute succession planning and talent reviews for critical roles.
• Build a learning roadmap for managers, technicians, and rider-facing teams; launch compliance academies.
• Own HRIS data integrity, payroll inputs/controls, and SLA-based HR services; provide dashboards on key HR metrics.

Qualifications & Experience

• 10 to 15 years progressive HR experience with at least 5 years in a country-level or multi-site leadership role.
• Strong generalist background with depth in high-volume recruitment for operations/technical/frontline roles.
• Hands-on experience with unions/industrial relations, collective bargaining support, and complex ER case management.
• Solid exposure to HSE integration, statutory compliance, and audits.
• Strong command of Ugandan labor law; prior work across East/West Africa a plus.
• Competent with HRIS/ATS and analytics (Power BI/advanced Excel); data-driven decision-maker.
• Degree in HR/IR/Business; CIPD/SHRM or equivalent certification preferred.

Success Metrics (KPIs)

• Hiring: time-to-fill & cost-per-hire within targets; 90-day quality-of-hire; offer-to-join ratio.
• ER/IR: reduction in grievances/escalations; constructive union engagement; zero non-compliance findings.
• HSE: LTIFR/TRIFR improvement; corrective actions closed on time; training completion rates.
• Talent: succession coverage for critical roles; internal fill rate; engagement score uplift.
• Operations: payroll accuracy & on-time; HR service SLAs; policy adoption and audit pass rates.

What We Offer

• Opportunity to shape the people strategy of Africa's foremost e-mobility scale-up with significant societal impact.
• High autonomy, direct impact with Global HR Head and Country Head, and cross-functional collaboration.
• A mission-driven, fast-paced environment with growth and learning opportunities.