Singapore, Singapore

Customer Service Officer

 Job Description:

Role & Responsibilities

 ·         Maintain all shipping and tracking records of customer inventory and movement accurately using customer’s system and our WMS

·         Actively engage with customers to resolve feedback to ensure high level of satisfaction

·         Liaise with customers on container/cargo/material/ inventory and other administrative and customer service duties

·         Liaise with internal departments, vendors and third parties to process order requests from customers

·         Generate, maintain and submit a variety of reports periodically or as and when required

·         Attend to customers’ requests to ensure customer satisfaction and retention

 

Requirements:

 ·         Diploma holder with min 1 year customer service experience in third-party logistics industry

·         Good communication and writing skills

·         Perform overtime when required

 


Please kindly send in your updated CV (please include your current salary package with full breakdown and expected salary) to candy.lim@peopleprofilers.com. Your interest will be treated in strict confidence.


People Profilers Pte Ltd

11 Collyer Quay, The Arcade, #13-01, Singapore 049317

DID: 6950 9738

http://www.peopleprofilers.com

 

Lim Yi Tian, Candy

EA License No. 02C4944
Registration No. R1109829

 


  Required Skills:

Customer Service