Laboratory Manager

About the Role

On behalf of one of its clients, a purpose-driven investment organization committed to building sustainable businesses that create economic value, generate employment, and drive long-term development across Africa, People First Consult PLC is seeking a dynamic and experienced professional for the position of Laboratory Manager.

The successful candidate will lead the establishment and operation of a state-of-the-art medical laboratory in Addis Ababa, providing strategic leadership to ensure high-quality diagnostic services, operational excellence, regulatory compliance, and sustainable business performance.

Key Responsibilities

Strategic Leadership

• Develop and implement strategies for expanding diagnostic laboratory services, including new technologies, quality systems, digital health solutions, and service growth.
• Contribute to organizational strategic planning and align laboratory objectives with overall business goals.

Clinical Governance & Quality Management

• Develop, implement, and monitor laboratory policies, procedures, quality control programs, and compliance frameworks.
• Ensure adherence to international and national laboratory standards and patient safety requirements.
• Manage Laboratory Information Systems (LIS/LIMS) to maintain data integrity, security, and efficient reporting.
• Collaborate effectively with clinical and non-clinical teams to drive service excellence.

Operations Management

• Oversee daily laboratory operations, workflow efficiency, patient access, and service delivery.
• Establish and maintain quality assurance and safety programs.
• Manage laboratory equipment lifecycle, including procurement, maintenance, calibration, and troubleshooting.
• Recruit, train, mentor, and evaluate laboratory staff.
• Develop and manage departmental budgets, monitor financial performance, and optimize resource utilization.
• Oversee inventory management of laboratory consumables and supplies.
• Monitor operational performance and prepare periodic reports.

Qualifications & Experience

• Bachelor's degree in Medical Laboratory Technology or a related scientific field from a recognized institution.
• Postgraduate training in business, management, or a related field is an advantage.
• Minimum 7 years of relevant experience, including at least 4 years in a management or supervisory role.
• Experience in clinical laboratory operations within healthcare institutions.
• Experience with ISO-certified environments is an advantage.
• Strong knowledge of laboratory systems, information technology, and quality management practices.
• Proven leadership, team management, communication, analytical, and problem-solving skills.
• Experience introducing new laboratory equipment, tests, or healthcare facilities is highly desirable.
• Strong understanding of healthcare regulations, patient-centered service delivery, and operational planning.