PA and Team Administrator

ROLE REPORTS TO

Director

JOB PURPOSE

The purpose of the PA and Team Administrator is to provide administrative assistance to the Director and compliance consulting team in development and maintenance of Quality, Safety, Environment and Information Security Management Systems.

JOB HOLDER RESPONSIBILITIES

• Assist the Director with administrative duties.

• Administration assistance in the development of Management Systems.

• Administration assistance with the maintenance of Management Systems.

• Reviewing and editing documents, e.g., proposals, engagement letters.

• Develop and maintain a Compliance Lab filing system.

• Assisting with calendar management and appointment setting.

• Forward and disseminate key information to relevant parties as required.

• Liaise and support our Compliance Consultants.

• Assist with client billing.

• Attending client meetings, creating agendas and taking minutes.

• Updating and maintaining client CRM Database.

• Organise team building activities.

• Support in the implementation of new programs, training and systems.

• Support various roll out of projects.

• Assist in any ad-hoc duties, projects and activities as and when required by the compliance consultants.

• Attend and actively participate in team meetings and training.

DECISION MAKING AUTHORITY

• Authorised to liaise with clients, suppliers and other interested parties.

• Authorised to complete basic bookkeeping in Xero Accounting Software.

• Refer to the Director for additional authority.

QUALIFICATIONS & EXPERIENCE

• Qualification or 3 years experience in administration.

• Familiar with Management Systems – Quality, Safety and Environment

• Familiarity with the use of office equipment i.e. photocopiers, printers, etc.

• An excellent working knowledge of computer software applications – Microsoft Word, Excel, PowerPoint, Outlook and Internet explorer.

• Experience in the use of Xero is desirable.

• Experience in administration systems and databases.

JOB SPECIFIC SKILLS/KNOWLEDGE

• Ability to plan and organise work, set priorities, exercise initiative and sound judgement.

• Be a strong team player and able to work across different initiatives

• High level of demonstrated problem solving skills

• Maintain a focus on growth and continuous improvement

• Excellent administrative, co-ordination and organisational skills.

• Excellent people skills with an ability to work in a team and a commitment to collaborative working approaches.

• Demonstrate understanding of administrative functions.

PERSONAL ATTRIBUTES

• Approachable and enthusiastic.

• Shows an attention to detail with strong organisation skills.

• Can prioritise and manage competing demands.

• Ability to build rapport with people of diverse communication styles.

• Ability to ask for help when required yet take responsibility for self-management.