Business Analyst & Service Delivery (IT)

We are hiring for Business Analyst & Service Delivery (IT), which will be placed in one of the largest FMCG company in South Jakarta.

Requirement :
- Bachelor Degree
- Good attitude, continuously seeking improvements
- Have a strong drive for self-learning and ability for team work
- Minimum 3 Year(s) of working experience in the related IT, Project Manager / Integration / Service Delivery
- Computer Literate (good in Ms Excel)
- Good in English

Jobdesc :
- Manage and lead project / project streams including writing technical / Business spesifications
- Support local and zone IT in validating and positioning the function demand into the IT portofolio, ensuring active sponsorshipis in place fot the project agenda
- Perform demand shaping in the country business representatives, to push and adopt the usage of group/zone standard solutiom and service when necassary
- Execute various project as a project member or leader and take ownership on respective assigned roles with other members
- To perform business servicing by collecting and translating business into system requirments. Analysis, design, testing and ongoing maintenance & support for internal systems
- Resolve incidents, analyze root cause and work with vendor to find permanent resolution
- Pro-actively manage business expectations and monitoring
- Designing and developing interfaces and add-on solutioms, set-up and customizing various business modules, enchaning overall concepts
- Develop and maintain internal resources and cultivate the quality of the human capital