About the job Chief Technology Officer
About the role
Our client is a multinational with a 24/7 operations center supporting emergency response across the country. They are hiring a CIO/CTO to own technology strategy and day-to-day mission-critical operations keeping field teams connected, data flowing, and services resilient during routine operations and large-scale incidents.
What you'll do
- Operations center leadership: Run a national tech nerve center (monitoring, dashboards, wall displays), ensuring continuous situational awareness and rapid decision support.
- Continuity of communications: Design and maintain resilient multi-channel comms for staff and volunteers (cell/SMS, OTT, social, radio, satellite/mesh and other off-grid options).
- Live video & sensors: Enable low-latency ingest, routing and storage of live feeds from drones, body/helmet cameras and fixed devices into command workflows.
- Resilient IT & infrastructure: Harden networks, servers, cloud and endpoints to operate during blackouts and connectivity disruptions; lead DR/BCP and regular failover drills.
- Logistics & ERP platforms: Oversee systems that track assets, vehicles and medical supplies end-to-end; ensure accurate stock visibility and field usability (online/offline).
- Data & analytics: Establish real-time metrics, mapping and reporting for incident response and resource allocation.
- People, vendors & budget: Build and mentor multidisciplinary teams; govern suppliers and SLAs; own capex/opex planning and program delivery.
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Security & compliance: Embed practical cybersecurity, access controls and audit readiness across the stack.
What you'll bring
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Senior leadership experience as a CIO/CTO or equivalent over complex, always-on technology environments.
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Track record building/operating NOC/EOC-style capabilities or other 24/7 critical operations.
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Deep knowledge of communications architecture (radio/off-grid/mesh/satellite alongside traditional networks).
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Exposure to live video streaming pipelines and device fleets (e.g., UAVs, body-worn cams) is a strong plus.
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Familiarity with ERP/logistics platforms and GIS/mapping tools for field operations.
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Decisive leadership under pressure, excellent stakeholder management, and a mission-driven mindset.
Whats on offer
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Competitive executive package with health coverage from day one, accident/life cover, allowances.
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Generous leave and professional development support.
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The chance to build technology that directly enables life-saving work at national scale.