About the job Client Journey Travel Coordinator
We are looking for a reliable and detail-focused Client Journey Travel Coordinator to support clients with organizing and confirming travel arrangements from planning through completion. This role focuses on research, communication, and coordination to ensure clients receive clear information and dependable support throughout the travel process.
In this role, you will work with clients to understand travel preferences, schedules, and budgets. You will research destinations, accommodations, transportation options, and activities to help create well-organized travel plans. Responsibilities include assisting with itinerary preparation, coordinating reservations, confirming booking details, and maintaining accurate records.
You will also help clients with updates, documentation needs, and itinerary adjustments before, during, and after travel when necessary. This role is well suited for individuals who enjoy helping others stay organized while delivering reliable service in a structured environment.
Key Responsibilities
-
Gather client travel needs and preferences
-
Research destinations, lodging, and transportation options
-
Coordinate reservations and confirm bookings
-
Prepare itineraries and supporting documentation
-
Provide updates and planning assistance
-
Maintain accurate client and booking records
Qualifications
-
Strong communication and interpersonal skills
-
Excellent attention to detail and organization
-
Ability to multitask and manage multiple requests
-
Comfortable working independently
-
Customer service or hospitality experience helpful
What We Offer
-
Flexible working environment
-
Structured onboarding and training
-
Access to professional planning tools
-
Supportive team environment and growth opportunities