Client Experience Services Coordinator

We are seeking a reliable and detail-oriented Client Experience Services Coordinator to support clients with organizing and managing travel plans from initial inquiry through final confirmation. This role emphasizes communication, research, and follow-through to ensure each client receives accurate information and dependable support throughout the planning process. The position offers flexibility while working within a structured and collaborative environment.

In this role, you will communicate directly with clients to gather preferences, schedules, and budget considerations. You will research destinations, accommodations, and transportation options, assist with itinerary preparation, and coordinate bookings. Maintaining organized documentation and providing timely updates are essential responsibilities. You will also support clients with adjustments, confirmations, or documentation needs before, during, and after travel.

This role is ideal for individuals who enjoy structured work, helping others stay organized, and delivering consistent customer service without sales pressure.

Key Responsibilities

• Communicate with clients to gather planning details

• Research destinations and service options

• Coordinate and confirm reservations

• Prepare itineraries and documentation

• Provide ongoing updates and assistance

• Maintain accurate client records

Qualifications

• Strong communication and customer service skills

• Excellent organization and attention to detail

• Ability to manage multiple requests

• Experience in customer service or coordination preferred

What We Offer

• Flexible work structure

• Structured onboarding and training

• Ongoing professional support

• Opportunities for long-term growth