Client Experience Planning Coordinator

We are seeking a motivated and detail-oriented Client Experience Planning Coordinator to support clients with organizing and managing their travel arrangements. In this role, you will assist individuals and families by gathering preferences, researching options, and coordinating reservations to ensure every experience is smooth and well-organized.

You will work closely with clients to understand schedules, expectations, and priorities, then help create clear itineraries and confirmations. This position is ideal for someone who enjoys organization, communication, and delivering dependable customer support in a structured yet flexible environment.

Key Responsibilities

• Communicate with clients to collect planning details, preferences, and timelines

• Research destinations, lodging, transportation, and activity options

• Coordinate and confirm reservations with accuracy and attention to detail

• Prepare itineraries, confirmations, and related documentation

• Assist with updates or changes as needed

• Provide professional support before, during, and after trips

Qualifications

• Strong communication and organizational skills

• Attention to detail and ability to manage multiple requests

• Customer service or coordination experience preferred

What We Offer

• Flexible work structure

• Training and ongoing professional support

• Access to planning tools and industry resources