HR Operations Support - AC Services Vertical

About the Role:

As the Operations Support for the Air Conditioner Service business, you will primarily handle administrative tasks related to recruitment, performance management, HR administration, and offboarding.

What You Will Do:

Recruitment Support:

• Assist in the recruitment process by posting job openings, scheduling interviews, and communicating with candidates.
• Maintain recruitment records and update candidate databases or spreadsheets.
• Support in conducting background checks and verifying employment references.

Performance Management Assistance:

• Aid in the documentation and tracking of performance reviews and employee evaluations.
• Assist in distributing performance appraisal forms and collecting feedback from managers.
• Help in organizing training sessions or meetings related to performance improvement.

HR Administration:

• Manage employee records, including personnel files, attendance records, and HR databases.
• Process HR-related paperwork such as employment contracts, offer letters, and benefits enrollment forms.
• Respond to employee inquiries regarding HR policies, benefits, and procedures.

Offboarding Support:

• Assist in coordinating the offboarding process by preparing termination paperwork and exit interviews.
• Ensure the return of company assets and update employee records accordingly.
• Support in conducting exit interviews and gathering feedback from departing employees.

What You Will Need:

Administrative Skills:

• Strong administrative skills with proficiency in Microsoft Office (Word, Excel, Google Tools).
• Ability to organize and maintain accurate records and documentation.

Attention to Detail:

• Meticulous attention to detail in handling HR paperwork and maintaining employee records.

Communication Skills:

• Good communication skills to interact professionally with employees, candidates, and managers.

Teamwork:

• Ability to work collaboratively with HR team members and other departments as needed.

Discretion and Confidentiality:

• Ability to handle sensitive information with discretion and maintain confidentiality.