CEO Office & Business Strategy Associate

About the role

The Cofounder's Office & Business Strategy Associate will serve as a critical role in driving Pinhome's growth across our property marketplace and Pinhome Home Service (PHS) verticals. This role combines high-level strategic thinking with hands-on execution, requiring someone who can seamlessly navigate between boardroom presentations and operational deep-dives.

You'll be at the center of key business decisions, working directly with C-level executives and cross-functional teams to shape the future of Indonesia's largest property-tech platform. This is an exceptional opportunity for a high-potential individual to gain comprehensive exposure to scaling a multi-vertical technology business while driving meaningful impact on company trajectory.

First 6 Months Impact:

• Lead 2-3 strategic initiatives that directly impact PHS profitability and property marketplace growth

• Establish robust analytical frameworks for ongoing business performance monitoring

• Build strong relationships across all functional teams (Operations, Finance, Product, Marketing)

• Contribute to key strategic decisions including market expansion and business model optimization

What You Will Do

Strategic Analysis & Planning

• Conduct comprehensive market analysis, competitive intelligence, and business case development for new initiatives

• Build financial models and scenario planning for Pinhome brokerage marketplace and PHS 1

• Support geographic expansion decisions with data-driven recommendations

• Analyze unit economics across different service categories and markets

Cross-Functional Project Leadership

• Lead strategic projects spanning multiple departments (Operations, Finance, Product, Marketing)

• Coordinate between property marketplace and PHS teams to identify synergies and cross-selling opportunities

• Manage strategic partnerships evaluation and business development initiatives

• Drive operational excellence initiatives to improve service quality and profitability

Executive Support & Communication

• Prepare executive-level presentations for board meetings, investor updates, and strategic reviews

• Synthesize complex business data into actionable insights for leadership decision-making

• Support C-levels in stakeholder management and strategic communications

• Facilitate strategic planning sessions and quarterly business reviews

Performance Monitoring & Optimization

• Design and maintain OKR/KPI dashboards for strategic business metrics

• Conduct regular business performance deep-dives and identify optimization opportunities

• Support pricing strategy development and margin optimization initiatives

• Analyze customer acquisition, retention, and lifetime value across verticals

What You Will Need

Educational Background & Experience

• Bachelor's degree in Business, Finance, Economics, Engineering, or related analytical field

• Up to 2 years of experience in strategy consulting, investment banking, corporate strategy, or high-growth tech companies

• Proven track record of leading analytical projects and driving business impact

Technical & Analytical Skills

• Advanced proficiency in Excel/Google Sheets with complex financial modeling capabilities

• Strong quantitative analysis skills with experience in statistical analysis and A/B testing

• Familiarity with unit economics, cohort analysis, and marketplace dynamics

• A plus point of having experience with SQL and data visualization tools (Tableau, Looker, or similar)

Strategic & Business Acumen

• Deep understanding of marketplace business models and two-sided platforms

• Experience with P&L management and contribution margin analysis

• Knowledge of Indonesia consumer market dynamics (preferred)

• Understanding of on-demand service platforms and operational challenges

Leadership & Communication

• Exceptional written and verbal communication skills in English and Bahasa Indonesia

• Proven ability to influence and collaborate with senior stakeholders

• Strong project management skills with ability to manage multiple priorities

• Experience presenting to C-level executives and board members

Personal Attributes

• Entrepreneurial mindset with comfort in ambiguous, fast-paced environments

• High intellectual curiosity and continuous learning orientation

• Strong problem-solving abilities with structured thinking approach

• Cultural sensitivity and ability to work effectively in diverse teams of different levels

About the team

You'll join Pinhome's Strategy & Cofounders Office team, working directly with the Cofounders and CSO who oversee both the overall company strategy and P&L ownership of Pinhome. Our team operates at the intersection of all business functions, driving key strategic initiatives that shape company direction, especially profitability.

The team culture emphasizes data-driven decision making, rapid execution, and collaborative problem-solving. You'll work closely with C-levels and functional leaders across the organization, gaining unique exposure to all aspects of building and scaling a multi-vertical technology platform.

Team members come from diverse backgrounds including top-tier consulting firms, investment banks, and high-growth technology companies. We value intellectual rigor, operational excellence, and the ability to translate strategy into actionable results.