Revenue Assurance Officer

Our Client in the Telecommunications sector is seeking a highly motivated and detail orientated Revenue Assurance Clerk/Officer with an accounting background and a strong interest in system analytics. The successful candidate will be responsible for ensuring the accuracy and integrity of revenue streams within our Internet Service Provider/small mobile network operations. This role involves identifying and preventing revenue leakage, optimizing billing processes, and providing insightful analyses to support strategic decisions.

Key Responsibilities

• Perform regular audits of billing systems, usage data, and revenue streams to identify discrepancies and potential revenue leakage.
• Analyze data for discrepancies, resolve issues, and provide insights into revenue assurance processes.
• Monitor CDR (Call Detail Record) flows and other data sources to prevent data loss and ensure accurate billing.
• Collaborate with various departments, including IT and Finance to implement and improve revenue assurance controls.
• Prepare detailed reports on revenue assurance findings and trends.
• Proactively recommend improvements to revenue assurance workflows, controls, and systems.
• Ensure compliance with internal policies and external regulations related to revenue recognition and billing.
• Assist in the development and implementation of new strategies to improve the accuracy and timeliness of revenue management.
• Provide support to Finance in investigating and resolving customer billing inquiries and disputes related to revenue discrepancies.
• Utilize analytical tools and techniques to extract, transform, and load data for revenue assurance purposes.

Qualifications and Experience

• Degree in Accounting, Finance, Information Technology or equivalent
• Basic data query skill/training
• Professional Enterprise Risk Management Certification is an added advantage.
• Proven experience in an accounting or finance role, preferably within the telecommunications or ISP industry.
• Strong analytical and problem-solving skills with an interest in system analytics.
• Proficiency in data analysis tools (e.g., Excel, Power BI , or other data visualization tools).
• Experience in providing back- end support on Accounting systems
• Excellent attention to detail and accuracy.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Knowledge of revenue assurance principles and practices is an added advantage.
• Familiarity with billing systems and operational processes in an ISP or mobile network environment is desirable.
• Structured Query Language SQL familiarity will be an added advantage

Industry

• Telecommunications
• Computer Networking
• Information Technology & Services

Employment Details

• Contract - 24 months
• Competitive Salary 

• Closing Date: 30 October 2025