Executive Assistant - Online Education (Aus Account) | Day Shift | WFH

Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago (and growing to 200+ employees in that time).

We have plans to expand to 500+ employees over the next 3 years.

***Dual role as both an Executive Assistant + Student Engagement***

You will have a minimum 5 years experience as an Executive Assistant, ideally with experience in online education.

Pioneer program, our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.

Please review the following criteria carefully before applying.

What You'll Do:

Executive Support

• Manage inboxes and calendars for CEO and Chief of Education.
• Prepare agendas, take minutes, and follow up on action items.
• Support project documentation, research, and reporting.
• Compile weekly dashboards on student progress, Academy activity, and support tickets.
• Assist with document formatting, presentation preparation, and communications.

Engagement

• Proactively engage with enrolled students inside MtM Academy (Circle).
• Welcome new student cohorts, ensuring they know how to navigate Academy and access resources.
• Monitor student activity, track engagement, and check in with quiet or at-risk students.
• Post reminders, follow-ups, and motivational content to encourage participation.
• Gather and share feedback with Bridget (Head of School), Kesh (Student Experience Manager), and Educators.
• Coordinate with Educators to ensure student questions are answered promptly.

What We're Seeking:

• A minimum 5 years experience ias an Executive Assistant, ideally with experience in online education.
• Proven track record of working under high pressure and to mission-critical deadlines
• Master communicator and manager of time
• Undergraduate Degree (Masters Degree Preferred)

What we offer:

• Above market remuneration
• HMO + Dependent Day 1
• Performance incentives
• Team building events and activities
• Brand new IT equipment
• 15 days VL
• 5 days sick leave
• 13 month and all other government mandated benefits