Community Manager (Aus Account) | Day Shift | Hybrid

***must be able and willing to work hybrid, onsite in Alabang***

Platinum Outsourcing is an award winning, Australian owned and managed co sourcing BPO operating out of both the Philippines and Indonesia. We are a fast growing scale-up, opening our first offices in the Philippines only 4.5 years ago (and growing to 200+ employees in that time).

We have plans to expand to 500+ employees over the next 3 years.

You will have a minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education.

Pioneer program, our client is a leading Australian education platform and online school dedicated to transforming the way their students approach the financial markets.

Please review the following criteria carefully before applying.

What You'll Do:

• Welcome new members and ensure they feel oriented and encouraged to participate.
• Spark discussions, Q&A threads, polls, and challenges to drive daily engagement.
• Repurpose existing content (webinars, lessons, videos) into bite-sized community posts.
• Draft weekly newsletters or highlight reels for Academy members.
• Support the Ambassador Program: spotlight members, organise member-led sessions, and amplify ambassador contributions.
• Prepare content clips, visuals, or summaries for community sharing.
• Monitor Academy analytics (active members, posts, comments) and provide weekly reports
• Collaborate with the Senior Social Media Manager to align Academy content with external campaigns.

What We're Seeking:

• A minimum 5 years experience in online community management / curation (Circle, Discord, Facebook Groups, or similar) with experience in online education
• Strong content writing, editing, and repurposing skills
• Experience supporting ambassador or referral programs
• Basic Video editing or graphic design skills (Canva, CapCut, Adobe Express
• Bachelors Degree in related field

What we offer:

• Above market remuneration
• HMO + Dependent Day 1
• Performance incentives
• Team building events and activities
• Brand new IT equipment
• 15 days VL
• 5 days sick leave
• 13 month and all other government mandated benefits