Head of AI (AI Systems & Personalization) 

Location: National Capital Region 

Work Schedule: Monday to Friday

Senior Manager / Director / Head / AVP

We are seeking an experienced AI executive to lead the strategic adoption and operational scaling of artificial intelligence across a rapidly growing enterprise in the financial services sector.

This role will drive the organization’s end-to-end AI transformation agenda, overseeing the development of scalable AI capabilities that improve customer experience, operational efficiency, risk management, and business growth.

Key Responsibilities

• Define and execute the enterprise AI roadmap aligned with business priorities and executive leadership objectives
• Lead AI initiatives across multiple business functions including customer operations, risk, revenue generation, digital experience, and shared services
• Establish scalable AI infrastructure, governance frameworks, and operational standards for machine learning and generative AI deployment
• Oversee AI product incubation and transition successful solutions into enterprise-wide adoption
• Drive AI platform modernization including data pipelines, model operations, observability, security, and optimization
• Partner with senior stakeholders to identify high-value use cases and measurable business outcomes
• Collaborate with external technology partners, vendors, and innovation ecosystems to stay ahead of emerging AI trends

Ideal Candidate

• 10+ years of leadership experience in enterprise technology, AI, or digital transformation
• Strong background in financial services, lending, fintech, or highly regulated industries
• Proven success delivering large-scale AI, machine learning, or generative AI initiatives
• Experience with cloud-based AI ecosystems, data platforms, and operational AI governance
• Strong executive communication and stakeholder management capabilities
• Deep understanding of compliance, model governance, and responsible AI practices

Why Join

• Permanent day shift schedule
• Competitive performance-based incentives
• Comprehensive healthcare coverage from Day 1
• Wellness and mental health support programs
• Career mobility and international exposure opportunities
• Opportunity to shape the future AI strategy of a major enterprise