Accounts Receivable Team Lead

The Accounts Receivable Team Lead oversees daily AR and billing operations, ensuring timely and accurate cash application, bank postings, and billing activities. This role leads the team, drives process efficiency, and ensures high-quality service delivery to internal stakeholders.

Key Responsibilities:

• Manage day-to-day AR and billing operations to ensure efficiency and accuracy.
• Oversee timely posting of bank transactions, both automated and manual.
• Support the setup and maintenance of bank accounts within the system, including proper mapping.
• Monitor team performance, providing coaching, guidance, and development opportunities.
• Review and improve process documentation and identify opportunities for operational enhancements.
• Address stakeholder inquiries and ensure prompt resolution of issues.
• Collaborate with cross-functional teams and support audits, projects, and compliance activities.
• Escalate critical issues and ensure follow-through until resolution.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• At least 3 years of relevant experience in Accounts Receivable or Billing.
• Prior supervisory experience, preferably in a shared services or BPO environment.
• Strong leadership, stakeholder management, and communication skills (written and verbal).
• Ability to work under pressure, manage tight deadlines, and maintain high accuracy.
• Strong attention to detail and problem-solving abilities.
• Proficiency in accounting systems and ERP platforms.
• Customer-focused with a strong service-oriented mindset.