Membership Data Operations Analyst

Overview:

An operations-focused professional responsible for the accuracy, governance, and lifecycle management of member data within a healthcare purchasing framework. This role ensures seamless coordination among members, supplier partners, and internal stakeholders to maintain contract compliance and data integrity.

Key Responsibilities:

• Oversee administration and quality control of the centralized member data repository.
• Facilitate onboarding processes by collecting, validating, and recording required membership information.
• Manage and communicate membership updates, ensuring timely information flow to stakeholders and supplier partners.
• Collaborate with suppliers and operational leaders to align pricing structures, contract tiers, and system connectivity.
• Investigate and resolve data discrepancies, roster variances, and stakeholder inquiries.
• Produce operational reports and insights to support program oversight and informed decision-making.
• Identify opportunities to streamline processes and enhance data accuracy and controls.
  

Qualifications:

• Bachelor’s degree in Business, Finance, Healthcare Administration, or a related field.
• Minimum of 1 year of experience in customer support, data operations, or administrative coordination.
• Exposure to healthcare purchasing, supplier management, or membership-based organizations is a plus.
• Core Competencies
• Strong data management and spreadsheet skills (e.g., Excel).
• Analytical, detail-oriented, with a focus on accuracy and compliance.
• Effective cross-functional collaboration and stakeholder communication.
• Organized, adaptable, and capable of managing multiple priorities in a dynamic environment.