Digital Brand Manager (Ecommerce)

Qualifications:

• With bachelors degree in business, marketing, communications, or related field
• With at least 2 years of experience in brand and/or account management in the ecommerce
• Excellent verbal and written communications
• Proficient in gathering, tracking, and analyzing substantial amounts of data.
• Possesses a strong problem-solving skills
• Excellent active listening skills
• Able to collaborate and foster good relationships both internally and externally
• Knowledgeable in industry trends and able to understand consumer behaviors

Responsibilities:

• Foster and maintain long-term relationships with key stakeholders such as brands and marketplace platforms to attain business objectives in enhancing the online presence of the brand.
• Negotiate and spearhead the annual contracts with ecommerce partners.
• Strategizing plans, KPIs, and objectives that need to be achieved for each ecommerce partner.
• Develop and implement Go-to-Market strategies in collaborating with internal departments such as marketing, operations, and customer service.
• Understand and discover new emerging e-commerce trends and opportunities to attain business growth and implement action plans.
• Preparing and conducting product proposals to existing and target ecommerce partners.
• Evaluate and interpret brand performance and consumer behavior to assess the strengths, weaknesses and business opportunities.
• Maintain constant communication with clients to understand their needs
• Regular communication with clients to understand their needs and value propositions.
• Maintain accurate records regarding inventory and account details.
• Ensure smooth operations of the brand portfolio, including accurate forecasting and fulfillment of customer orders.
• Act as the liaison or primary contact for brands and marketplace platforms, overseeing daily operations, and coordinating closely with internal teams.
• Identify industry trends and analyze competitive insights in the market.
• Advocate for clients focusing on enhancing the customer and brand experiences.
• Foster good client relationships based on trust and respect.

Hybrid Setup: Monday - Thursday onsite | Friday WFH.