Human Resources Manager

Reporting Line: Managing Director

Role Overview:

The incumbent should possess an operational, hands-on, and tactical approach in running the HR Department. Has the ability to think strategically and recommend effective HR initiatives that complement the companys business plan. Strong work ethic is essential and possesses the ability to understand issues and develop creative solutions for the company.

Responsibilities & Duties:

HR Business Partnering (30%)

• Develop and implement HR strategies and initiative aligned with the overall business strategy.
• Proactive in improving overall HR procedures and efficiency to keep up with current market dynamics and the companys business demands
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital.
• Drive and support the delivery of high performing cultural change plans and positive employee experience interventions
• Work closely with inter-departments to provide manpower advisory and support in line with companys business strategies
• Identify and develop training need of employees, and manage employee training programs
• Introduce HR digitalization process by adopting innovative HR technologies/solutions to enhance employees overall HR experience and increase HR department productivity
• Lead employee engagement programs such as quarterly teambuilding, annual retreats, CSR initiatives, and any other projects assigned
• Provide periodic HR analytical reports and metrics

HR Operations (30%)

• Manage the entire employee lifecycle from onboarding to offboarding
• Provide guidance and advice on employee relations by addressing demands, grievances, or other HR issues
• Maintain accuracy and timely updates in the HRMS system
• Evaluate and implement tools or processes to ensure governance and data integrity
• Improve the assessment, delivery, and support execution of processes which support current
• and future business needs
• .
• Responsible for the monthly payroll processing of the company and timely submission of statutory requirements (CPF, IR8A, IR21, NS Claims, Maternity Leave Claims, etc.)
• Administer all Work Pass matters
• Stay abreast of local labor regulations and industry trends to provide factual advice to management

Talent Acquisition (30%)

• Responsible for the full recruitment process of the company
• Maintain job boards and maximizing all available recruitment platforms to build up the potential talent pipeline for the company.
• Develop strategies to enhance Employer branding and protecting interest of the company
• Proactively seek and gain competitive advantage in attraction, assessment, and sourcing methodologies.
• Lead, plan and be a brand ambassador for talent acquisition activities, such as career day, campus branding and recruitment, career fairs and talks etc.
• To participate in graduate recruitment initiatives, talent programs, being the touch point to build relationship with campuses like ITEs and Universities
• Build employer brand with necessary outreach to promote social awareness and generate positive recruitment result.
• Continuous improvement on recruitment policy, process, and system for sustainable results within budget and in compliance.

Compensation & Benefits (10%)

• Benchmarking against industry & market trend and propose & develop effective Compensation & Benefits policies such as KPIs, annual appraisals, succession planning, budgeting & its metrics for evaluation and tracking purposes
• Manage and implement the performance management process and annual remuneration review exercises
• Constant reviewing effectiveness of sales incentive and commission plans as well as year-end bonus plans for the group
• Participate in MOM salary surveys
• Oversee and monitor performance of vendors and third-party administrators such as insurance brokers

Job Requirements:

• A Bachelors Degree in Business or HRM is preferred.
• At least 8 years of similar capacity in retail/FMCG/F&B environment
• Strong communication and interpersonal skills
• Result-oriented and committed to continuous improvement and work excellence
• An analytical mind with strong problem-solving skills and possess think-out-of-box attitude
• Excellent organizational and multi-tasking abilities with an eye for details
• Able to meet tight deadlines and is highly adaptable
• Proactive, self-starter, good critical thinking capabilities and strong business acumen
• Able to work independently with minimum supervision

About Porcelain:

Porcelain is a cult-premium skincare brand from Singapore founded by veteran aesthetician, Jenny and her daughter, Pauline with the vision to marry craftsmanship and technology to create the future of skincare. Guided by its key philosophy of achieving healthy skin from within, Porcelain Spa and Porcelain Skincare (its product range) has won more than 80 awards since its inception in 2009.

Porcelain has been featured on Forbes, BBC, the Louis Vuitton City guide and won Best Beauty Spa in Asia (WLSA) for 8 consecutive years. An industry trailblazer, they own and operate three upscale spas including Singapores first smart-spa x wellness café concept store at Paragon Orchard.

A digital pioneer, they are highly tech-enabled. One product being a proprietary mobile app which tracks a clients skincare journey and offers personalized prescriptions. Through their uncompromising standards in products and service, Porcelain aims to be a lifelong beauty partner that journeys with every individual through the evolution of their skin.

Brand Vision:

Porcelain aims to be aglobal skincare companyby being yourtrusted lifelong beauty partner, helping you feelconfident in your own skin.

Brand Mission:

More than an established skincare brand with deep technical expertise, Porcelain will always be a PEOPLE-first company. We are enabled by technology to consistently deliver excellent products and services. Beyond that, we aim to better lives through building deeper relationships with our stakeholders while being highly conscious of the impact and value we create in the world. #DoWellDoGood