Logistics Executive

Role Overview:

This role supports the Company's Logistics and Inventory Department and directly reports to the Logistics and Procurement Assistant Manager.

Responsibilities & Duties:

Manages the relationship with the 3PL in charge of warehousing

• Coordinates and communicates business requirements (volumes, SLAs) and standards to 3PL, and ensures their successful execution
• Oversees 3PL operational performance (on-time operations, reliability, adaptability). Maintains and distributes performance KPIs
• Conducts monthly meetings with 3PL to review above points and others (for e.g. safety matters)
• Identifies any trends that may affect 3PL performance and determines actions to be taken
• Oversees costs, checks billing, initiates and implements a continuous improvement process with 3PL
• Liaises with internal stakeholders to plan inbound and outbound operations:

o Communicates business projected volumes related to warehouse operations in preparation to business needs and events

o Planning team and Procurement team to plan inbound operations

o Liaises with Procurement, Planning, Retail OPs teams to plan inbound and outbound operations priorities

o Liaises with Procurement team on inventory integrity issues driven from supplier / brand

o To build schedule of deliveries to stores, balancing service to stores and efficient warehouse operations

o Liaises with Ecommerce team to build event and campaign fulfilment and recovery plan

• Liaises with brands and/or other external stakeholders to facilitate warehousing processes (product information, batch coding / expiry dates management, labelling)
• Manages claims and quality issues both with supplier and with stores
• Manage and ensure accuracy of inventory at 3PL
• Conducts monthly meetings with 3PL/transport providers to review performance service levels, costs and KPIs and continuous improvement projects
• Ensures inventory accuracy > 99%
• Manages stock reconciliation between internal WMS and the 3PL WMS
• Monitors correct execution of interfaces
• Monitors specific flows impacting distribution centre stocks and stores stocks (stock transfers, returns to warehouse from stores, adjustments disposals)

Manages and perform periodic/yearly full stock takes across 3PL

• Monthly reporting and analysis of store stock movements
• Ensure all audit requirements related to stock integrity is maintained and captured

Commit to continuous improvement relating to logistics

• Key user in creating and improving on automating processes related to logistics processes and reporting
• Contingency planning for logistics related tasks
• Participate and represent the logistics team in related projects

Job Requirements:

• At least 3 years of relevant work experience
• Good communication skill in English and preferably Mandarin to liaise with Mandarin speaking counterparts
• FMCG / travel retail / transport and logistics business experience would be preferred
• Ability to work in ambiguity and in a fast pace environment
• Ability to work independently
• Proficient in using Microsoft Excel
• Have a sense of urgency and ownership
• Able to prioritise numerous tasks and work under pressure and within deadlines
  
• Candidate must be based in Johor Bahru (JB) to ensure easy commute to Singapore. Expected to travel to Singapore 3/4 times a month for onsite stocktake and other operational requirements.