Key Account Manager

Industry: Retail, F&B
Location: Makati & Cebu, Philippines


Job Responsibilities:

• Build and maintain strong relationships with key clients, ensuring their needs are met and they are satisfied with our services/products
• Identify and pursue new sales opportunities within key accounts to increase revenue. Upsell and cross-sell products as appropriate
• Generate leads and build a strong sales pipeline for key accounts, ensuring steady business growth
• Provide sales forecasts and reports on account performance, identifying areas for improvement and growth
• Plan and coordinate events such as promotions, product launches, or client meetings to enhance customer relationships
• Work with internal teams to manage inventory levels for key accounts, ensuring timely delivery and product availability
• Offer training and support to clients on products or services, ensuring they get the most out of their purchases
• Keep an eye on market trends and competitors to stay ahead and offer valuable insights to clients
• Work closely with other teams (like marketing and operations) to meet client needs and ensure smooth service delivery

Qualifications:

• A graduate of bachelors degree in business related course
• Experience working in sales industry preferably in food and beverage
• Excellent communication skills, with the ability to speak confidently to any nationality
• Leads generation, pipeline development, and account management
• Proficiency in MS Office tools
• Experience in event planning, forecasting, and inventory management (preferably but not required)