RESTAURANT CREW / WAITER- BULACAN (BFC)

Job Summary

The Waiter / Waitress is responsible for providing excellent customer service by taking orders, serving food and beverages, ensuring customer satisfaction, and maintaining cleanliness and organization in the dining area.

Duties and Responsibilities

• Welcome and assist guests in a friendly and professional manner.
• Present menus and provide information about food and beverage offerings.
• Take customer orders accurately and relay them promptly to the kitchen staff.
• Serve food and beverages efficiently and according to company standards.
• Check on customers to ensure satisfaction and respond to requests promptly.
• Prepare and arrange dining tables before and after service.
• Maintain cleanliness and organization of the dining area and service stations.
• Process customer bills and handle payments accurately when assigned.
• Coordinate with kitchen and other staff to ensure smooth operations.
• Address customer concerns courteously and escalate issues when necessary.
• Follow food safety, sanitation, and company policies at all times.

Qualifications

• At least Senior High School graduate or College level.
• Experience in food and beverage service is an advantage but not required.
• Good communication and interpersonal skills.
• Customer-oriented with a pleasing personality.
• Ability to work in a fast-paced environment.
• Willing to work on shifting schedules, weekends, and holidays.