TS Engineer - 6 months Contract

position;-TS engineer(Field Services Team)

DURATION OF CONTRACT ;-6 month

 

Job Summary:

We are seeking a skilled and customer-focused Technical Support Engineer to join our Field Services Team. In this role, you will be responsible for on-site technical support, installation, troubleshooting, and maintenance of hardware/software systems, ensuring high-quality service delivery to our clients.

Key Responsibilities:

• Perform on-site installation, configuration, and maintenance of hardware, software, and network equipment.

• Diagnose and troubleshoot technical issues related to systems, networking, and applications.

• Provide timely and effective technical support to end-users and clients, both remotely and on-site.

• Collaborate with internal teams (engineering, product, and customer support) to resolve complex issues.

• Document service calls, solutions, and work performed in service management systems (e.g., ServiceNow, Jira).

• Conduct preventive maintenance and system upgrades to ensure optimal performance.

• Deliver training and support to end-users as required.