Senior Engineer Information Technology (IT)

Reporting to the Superintendent - IT, the Senior Engineer Information Technology (IT) will assist in project management and the delivery of technical services to various IT sections and other departments within the organization. This role requires a high level of technical expertise, leadership, and collaboration skills to ensure efficient and effective IT operations.

Key Responsibilities Include:

• Assist the IT Superintendent in managing and successfully delivering IT projects from inception to
• completion.
• Provide advanced technical support and services to various IT sections and other departments.
• Develop and implement IT strategies, policies, and procedures in collaboration with the IT
• Superintendent.
• Conduct regular system audits and ensure compliance with industry standards and regulations.
• Troubleshoot and resolve complex infrastructure and network issues, providing guidance to IT staff
• members.
• Maintain up-to-date knowledge of emerging technologies and industry trends to recommend
• improvements.
• Coordinate with vendors and external partners for procurement and maintenance of IT equipment and
• services.
• Prepare and present technical reports, documentation, and project updates to the IT Superintendent
• and other stakeholders.
• Provide technical services and solutions for communication systems, ensuring optimal performance,
• reliability, and uptime.

Experience, Skills and Qualifications:

• Bachelors degree in information technology, Computer Science, or a related field.
• A minimum of 5 years of experience in IT engineering or a related role.
• Strong project management and implementation skills.
• Deep understanding of the IT platforms and systems had on mining site and quickly analyse gaps
• and develop practical IT improvement plan.
• Certifications such as CCNA, MCSE, or ITIL are preferred.
• Strong knowledge of IT infrastructure, network management, and system administration.
• Fluent in English (written and verbal).
• 4+ years of experience in the mining, industrial, or construction industries.
• Experience in installing software, patches, updates on Desktops, Laptops, Servers.
• 4+ years of experience supporting LAN and WAN network technologies, including configuration,
• monitoring, and troubleshooting of desktop/notebook hardware and software.
• Ability to recognize, analyse, and effectively solve problems in a timely and organized manner using
• industry best practices and procedures.
• Ability to prioritise tasks, manage multiple incidents and meet deadlines with a patient and methodical
• approach.