Escalator & Elevator Section Head

Key Responsibilities

• Establish maintenance standards, procedures, work instructions, method statements, and risk assessments.

• Provide technical leadership for fault diagnosis, corrective works, and maintenance strategies.

• Oversee preventive and corrective maintenance quality and approve significant interventions.

• Monitor asset performance, support FMECA/CBM, optimize maintenance, and address recurring failures.

• Plan and manage engineers, supervisors, and technicians, including training and competency development.

• Manage discipline-specific tools and PPE requirements.

• Ensure accurate CMMS records, work-order close-outs, defect reports, and statutory inspection records.

• Act as the technical authority for subcontractors, including reviewing methods, risk assessments, quality, and work completion.

• Maintain Permit-to-Work authority and escalate subcontractor safety or quality non-conformances.

• Coordinate with other discipline heads and contribute to maintenance performance reporting and lessons learned.

Qualifications & Experience

• Bachelor's degree in mechanical or electrical engineering – required.

• 10+ years of escalator/elevator maintenance experience, including 5+ years in a supervisory or Section Head role.

• Strong technical knowledge of mechanical, electrical, and control systems.

• Experience leading maintenance teams and PM-program implementation.

• Knowledge of ISO 55000/55001, BS EN 13460, ISO 14224, EN 81, and EN 115.

• Familiarity with ERA Common Safety Method requirements.

• Experience in rail, metro, airport, or similarly regulated infrastructure is preferred.

• Experience managing OEMs such as KONE, Otis, or Schindler.

• Strong leadership and multi-site management capabilities.