Description

We are seeking a dedicated and experienced Key Account Manager in Sea Freight to join our organization, a leading company in the Package/Freight Delivery industry. This pivotal role involves managing and nurturing key client relationships to ensure the highest level of satisfaction and retention. The ideal candidate will leverage their extensive knowledge of sea freight operations and logistics management to provide exceptional service to our clients, driving business growth and expanding our market presence. You will be tasked with understanding the unique needs of each account, designing tailored solutions, and collaborating with internal stakeholders to ensure seamless execution of services. A successful Key Account Manager will be adept at data analysis, enabling you to identify trends and opportunities that will enhance service delivery and operational efficiency. Additionally, you will play a crucial role in contract negotiations, pricing strategies, and performance monitoring, ultimately contributing to the companys strategic objectives. If you possess strong communication skills, a results-driven mindset, and a passion for fostering long-term partnerships, we invite you to apply for this exciting opportunity to advance your career in the dynamic freight delivery ecosystem.

Responsibilities

• Manage a portfolio of key accounts in the sea freight sector
• Develop and maintain strong relationships with key stakeholders
• Understand client needs and develop tailored logistics solutions
• Conduct regular performance reviews and provide feedback to account teams
• Collaborate with internal departments to ensure seamless service delivery
• Analyze market trends and competitor activity to identify new opportunities
• Assist in contract negotiations, pricing, and service agreements

Requirements

• Bachelor's degree in Logistics, Business Administration, or related field
• Minimum 5 years of experience in freight forwarding or logistics management
• Proven track record in key account management and client retention
• Strong analytical skills with the ability to interpret data and make informed decisions
• Excellent communication and relationship-building skills
• Proficiency in logistics software and CRM tools
• Ability to work in a fast-paced environment and manage multiple priorities effectively