Job Title: Food and Beverage (F&B) Manager

Location: [Egypt-Cairo]

Reports To: General Manager / Director of Operations

Department: Food & Beverage

Employment Type: Full-time

Job Summary:

The Food and Beverage (F&B) Manager is responsible for overseeing all F&B operations within a hotel, resort, restaurant, or hospitality venue. This role involves managing day-to-day operations, ensuring high-quality service, maintaining cost control, and optimizing profitability. The F&B Manager works closely with kitchen and service teams to deliver an exceptional guest experience while maintaining compliance with health and safety regulations.

Key Responsibilities:

• Plan, organize, and oversee all F&B operations, including restaurants, bars, room service, banquets, and catering.

• Ensure a high standard of customer service and guest satisfaction across all F&B outlets.

• Recruit, train, and supervise F&B staff, promoting a positive team environment and strong service culture.

• Develop and implement menus in collaboration with chefs and culinary teams.

• Monitor inventory, order supplies, and manage vendor relationships.

• Analyze financial reports, track revenue, control food and labor costs, and prepare budgets.

• Maintain compliance with hygiene, health, and safety regulations.

• Handle guest complaints and resolve issues promptly and professionally.

• Implement marketing strategies and promotions to boost sales and customer engagement.

• Conduct regular inspections of kitchen and dining areas to ensure quality standards are maintained.

Qualifications and Skills:

• Bachelors degree in Hospitality Management, Culinary Arts, or related field (preferred).

• 15 years of experience in F&B management, preferably in a hotel or upscale dining environment.

• Strong leadership and interpersonal skills.

• Excellent organizational and multitasking abilities.

• Proficiency in F&B software (e.g., POS systems, inventory tools).

• Sound knowledge of food and beverage trends and industry best practices.

• Flexibility to work long hours, nights, weekends, and holidays.

Preferred Certifications:

• Food Safety Certification (e.g., ServSafe)

• Alcohol Service Certification (if applicable)