Job Openings Senior HR Specialist

About the job Senior HR Specialist

Job Title: Senior HR Operations Manager


Position Overview: The Senior HR Operations Manager is responsible for overseeing HR processes, systems, and policies to enhance the effectiveness of the HR function within the organization. This role requires leadership in managing HR operations, improving employee experience, ensuring compliance with legal regulations, and aligning HR practices with organizational goals.

Key Responsibilities:

  1. HR Process Management:

    • Oversee HR administrative operations such as onboarding, offboarding, HRIS (Human Resource Information System) management, payroll, and employee benefits administration.
    • Ensure consistency and efficiency in HR processes and create streamlined systems.
    • Maintain and update employee records, ensuring compliance with data protection laws and company policies.
    • Lead initiatives to continuously improve HR operational workflows.
  2. Compliance and Reporting:

    • Ensure that the HR department adheres to all local, state, and federal employment laws and regulations.
    • Prepare and submit reports for internal and external audits related to HR operations.
    • Provide guidance on compliance with labor laws, tax regulations, and company policies.
  3. Employee Experience:

    • Develop and implement strategies to enhance employee experience from hiring to exit.
    • Manage conflict resolution, performance management processes, and employee relations issues.
    • Design and conduct employee surveys to assess satisfaction and identify areas for improvement.
  4. Technology and HR Systems:

    • Manage the HRIS and other HR software/tools to ensure seamless operations and data accuracy.
    • Collaborate with IT teams to optimize HR technology systems.
    • Lead efforts in implementing HR system upgrades and new tools for operational efficiencies.
  5. Team Leadership and Development:

    • Lead a team of HR professionals, providing coaching, mentorship, and training to enhance team performance.
    • Foster a collaborative and positive team culture within HR operations.
    • Participate in or lead projects aimed at enhancing HR operational strategies and achieving business objectives.
  6. Talent Acquisition Support:

    • Collaborate with Talent Acquisition teams to streamline recruitment processes.
    • Ensure smooth onboarding experiences for new hires.
    • Develop strategies for improving retention and reducing employee turnover.
  7. Payroll and Benefits Management:

    • Oversee payroll administration and ensure timely and accurate compensation.
    • Manage benefits enrollment, changes, and communication with employees.
    • Partner with external vendors for payroll and benefits programs to ensure competitive offerings.

Required Qualifications:

  • Bachelors degree in Human Resources, Business Administration, or related field (Masters degree preferred).
  • Proven experience (typically 5-8 years) in HR operations or a related HR management role.
  • Knowledge of HR systems, payroll, compliance, and best practices.
  • Strong leadership and team management skills.
  • Expertise in HR software (e.g., Workday, SAP, ADP) and Microsoft Office Suite.
  • Ability to analyze and improve HR processes, optimize workflows, and develop key performance indicators (KPIs).
  • Strong understanding of labor laws, employee benefits, and compensation programs.

Skills and Competencies:

  • Strong organizational and problem-solving skills.
  • Excellent communication skills (written and verbal).
  • Ability to manage multiple priorities and meet deadlines.
  • Attention to detail and a high level of accuracy in all HR-related activities.
  • Collaborative, with a customer-service-oriented approach to HR operations.

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