Back Office Advisor

Job Responsibilities:

• Accurately handle daily workload of assigned tasks within committed service level agreements (SLA).
• Update systems as required.
• Suggest process improvement ideas.
• Update required data sheets for workload reporting & analytics.
• Update required data sheets/systems for workload reporting & analytics.
• Suggest process improvement ideas.
• Daily tasks include sending emails to customers, document processing, information Validation, systems updates.
  

Job Qualifications:

• Proficient in written and spoken English.
• Strong verbal and typing communication abilities.
• Practical knowledge of internet usage and MS Office tools.
• Exceptional attention to detail and accuracy.
• Quick to adapt and learn new skills.
• 1-3 years of relevant experience.