COO - Automotive Commercial - Outside Egypt

Job Title: Chief Operating Officer (COO) – Automotive Commercial Operations

Location : outside Egypt.

Job Summary:

The COO will oversee daily operations and drive commercial performance across automotive sales, distribution, and aftersales functions. This role requires deep expertise in the automotive sector, with a strong focus on revenue growth, operational efficiency, and customer satisfaction.

Key Responsibilities:

• Operational Leadership:
• Lead and optimize day-to-day operations across sales, supply chain, logistics, and aftersales services.
• Commercial Strategy Execution:
• Develop and implement commercial strategies to increase market share, revenue, and profitability in automotive products and services.
• Sales & Distribution Management:
• Oversee dealer networks, fleet sales, retail channels, and partnerships to maximize performance.
• Aftermarket & Service Operations:
• Drive growth in spare parts, maintenance services, and customer retention programs.
• Financial Performance:
• Manage P&L, budgets, cost controls, and profitability metrics across all operational units.
• Customer Experience:
• Ensure high standards in customer satisfaction, service delivery, and brand loyalty.
• Process Improvement:
• Identify inefficiencies and implement scalable systems, digital tools, and lean processes.
• Team Leadership:
• Lead, mentor, and develop cross-functional teams, including sales, operations, and service departments.
• Market Analysis:
• Monitor automotive industry trends, competitor activities, and customer needs to inform strategy.
• Compliance & Risk Management:
• Ensure adherence to regulatory standards, safety policies, and corporate governance.

Qualifications & Experience:

• Bachelor's degree in Business, Engineering, or related field (MBA preferred).
• 15-20+ years of experience in the automotive industry.
• Strong background in commercial operations (sales, dealer management, aftermarket).
• Proven leadership experience in a senior operational role.
• Strong financial acumen and P&L management experience.
• Experience with OEMs, distributors, or large dealership networks is highly desirable.

Key Skills:

• Strategic thinking and execution
• Leadership and team development
• Negotiation and stakeholder management
• Data-driven decision-making
• Strong understanding of automotive market dynamics
• Excellent communication and problem-solving skills

Preferred Experience:

• Experience in emerging markets or regional automotive operations
• Digital transformation in automotive retail or service
• Fleet and mobility solutions exposure

Reporting Line:

Reports to CEO / Board of Directors