Alarm Service Technician

CCTV Service and Maintenance Technician
Location: Baltimore, MD
Employment Type: Permanent / Full-Time

A national technology and services provider is seeking experienced CCTV/Intrusion/Alarm Technicians for service and maintenance work at various retail and commercial sites across the U.S. This role requires a dependable, self-driven technician capable of working independently on service calls and special installation projects.

Our company prioritizes the well-being and growth of our team members. Become part of our professional community and advance your career journey!

We are in search of motivated and dependable technicians for service and specialized installation projects. The ideal candidates will demonstrate autonomy and problem-solving skills to efficiently complete tasks. Competitive compensation and comprehensive benefits are available for qualified individuals. We place great emphasis on fostering strong relationships and investing in the development of our employees.

Key Responsibilities:

• Install, repair, upgrade, and program CCTV systems using building plans and electrical layouts.
• Perform break-fix service within defined service level agreements.
• Mount and install sensors, cabling, and control panels in commercial buildings, including crawlspaces, attics, and through concrete walls.
• Ensure all work complies with relevant codes and standards (NFPA 70, NFPA 72, etc.).
• Test and troubleshoot newly installed systems to ensure functionality and compliance.
• Run low-voltage cabling and complete terminations and connections.
• Maintain accurate documentation and communicate effectively with customers.

Requirements:

• Proven experience with CCTV systems installation and service.
• Valid state-issued Physical Security or Life Safety license (as applicable).
• Ability to read blueprints and site maps.
• Knowledge of NFPA standards.
• Experience with CCTV, voice/data cabling, switches, WiFi, and routers is a plus.
• Strong troubleshooting and communication skills.
• Ability to travel frequently and work weekends.
• Must possess a valid drivers license with a clean record.
• Certified to operate boom or scissor lifts and comfortable working at heights.
• Own basic telecommunication tools, PPE, and reliable transportation.

Benefits Include: (Company Paid)

• Medical, Dental, Vision, and Prescription Coverage
• Life, AD&D, and Long-Term Disability Insurance
• Paid Vacation and Holidays
• Teladoc & TriaHealth Services
• 401(k) and IRA Retirement Plans with Company Match
• Per Diem for Overnight Travel
• Mileage and Drive Time Reimbursement (personal vehicle use)
• Company vehicle may be provided after 24 weeks of employment

About the Opportunity:
This position offers a chance to grow your career in a supportive and well-established organization committed to investing in its employees. Our technicians play a critical role in keeping essential systems operational for retail and commercial clients nationwide.

Equal Opportunity Employer:
All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.