Fire Alarm Service Technician

Experienced Fire Alarm Technicians with a focus on service, troubleshooting, and programming are sought for immediate employment. Ideal candidates should have a solid history of reliable attendance, demonstrate an unwavering commitment to safety, and excel in collaborative team environments.

This position is targeted toward professionals with expertise in servicing and programming Edwards/EST, Notifier, Silent Knight, Kidde, etc., fire alarm systems. EST3 or EST4 certification and specific programming experience are highly desirable.

Key Responsibilities for Fire Alarm Service Technicians:

• Respond to scheduled and emergency service requests, performing comprehensive troubleshooting, repairing, and replacing system equipment.
• Identify false alarms, battery troubles, ground faults, open circuits, power loss, communication failures, etc.
• Program fire alarm systems or possess experience in programming low voltage systems such as fire alarm, nurse call systems.
• Resolve problems by researching multiple alternatives on a regular basis.
• Maintain effective communication and collaboration with other contractors and building owners.
• Read and interpret blueprints, diagrams, software/systems programs, schematics, and operational product manuals related to the role as a fire alarm technician.
• Keep management informed of project status through effective communication.
• Complete all necessary company paperwork as required.
• Provide on-site assistance to customers, addressing their questions and concerns promptly and professionally.
• Preference given to candidates with industry-related certifications or the ability to obtain certification within one year of hire.
• Preferred experience with manufacturers such as Edwards/EST, Kidde, Notifier, FireLite, Bosch, Gamewell, and other fire life safety systems.
• Expertise in programming EST, Kidde, Gamewell, or Notifier.
• Participate in the on-call program.

Basic Qualifications:

• Possession of a valid driver's license with a clean driving record.
• Applicants must meet background and driving record requirements, as they will be required to drive a company vehicle as a fire alarm technician.
• Proficiency in using and applying industry-related equipment, including MS Office.
• Excellent communication skills, demonstrating tact and diplomacy when dealing with customers.
• Regular, reliable, and predictable attendance.
• EST3/4 Certification a plus.

Nice to Haves:

• Certification and experience with Notifier, Gamewell, Kidde, Silent Knight, Edwards/EST, FireLite, or other fire life safety-related systems and manufacturers.
• NICET II or equivalent and/or industry-related certifications relevant to the role as a fire alarm technician.
• The ability to confidently troubleshoot and service existing systems.

Benefits:

• $30 - $42 per hour, dependent on experience and certifications.
• Company vehicle.
• Comprehensive health, dental, PTO, and vision insurance.
• Attractive 401 (k) retirement benefits.
• Opportunities for professional growth and development within the company.

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