About the job Accounts Receivable Specialist (US Based Company)
Job Title: Collections and Accounts Receivable Specialist
Work Schedule: American (EST)
Work Arrangement: Onsite/Hybrid/Remote
* Please apply for the role if you have relevant experience for this role and fluent fluent in English communication.
Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company's outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.
Key Responsibilities:
- Post customer payments in NetSuite accurately and timely.
- Research and resolve discrepancies in payments, accounts, and customer records.
- Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
- Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
- Provide excellent customer service by addressing inquiries regarding billing and payment processes.
- Ensure compliance with company policies and legal guidelines regarding collections.
Required Skills:
- Detail-Oriented:
- Ability to spot inconsistencies in invoices, payments, and account records.
- Strong organizational skills to manage multiple accounts simultaneously.
- Accounting Knowledge:
- Understanding of basic accounting principles, particularly accounts receivable.
- Experience in accounts receivable and collection efforts.
- Research and Analytical Skills:
- Capable of researching and resolving billing discrepancies and payment issues.
- Ability to analyze account histories and identify trends or issues in payment behaviors.
- Communication Skills:
- Strong written and verbal communication to effectively follow up with clients.
- Ability to explain financial concepts and account details to non-financial clients.
- Technical Skills:
- Proficiency in accounting software Netsuite/Connectwise
- Advanced skills in Microsoft Excel for reporting and data analysis.
- Experience with CRM systems for managing customer interactions.
- Time Management:
- Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.
- Problem-Solving Abilities:
- Proactive in identifying issues and developing strategies to resolve them.
- Capable of handling escalated situations with diplomacy and professionalism.Job Title: Collections and Accounts Receivable Specialist
Job Overview: The Collections and Accounts Receivable Specialist is responsible for managing the company's outstanding invoices and ensuring timely payment from clients. This role requires a meticulous, detail-oriented professional with strong research and analytical skills to monitor accounts, resolve discrepancies, and maintain accurate financial records. The ideal candidate will have a strong background in excellent communication skills, and the ability to work independently to meet deadlines.
Key Responsibilities:
- Post customer payments in Netsuite accurately and timely.
- Research and resolve discrepancies in payments, accounts, and customer records.
- Collaborate with the accounting department to reconcile accounts and ensure accurate financial reporting.
- Maintain detailed and accurate records of all collection efforts, payment plans, and customer interactions.
- Provide excellent customer service by addressing inquiries regarding billing and payment processes.
- Ensure compliance with company policies and legal guidelines regarding collections.
- Detail-Oriented:
- Ability to spot inconsistencies in invoices, payments, and account records.
- Strong organizational skills to manage multiple accounts simultaneously.
- Ability to spot inconsistencies in invoices, payments, and account records.
- Accounting Knowledge:
- Understanding of basic accounting principles, particularly accounts receivable.
- Experience in accounts receivable and collection efforts.
- Understanding of basic accounting principles, particularly accounts receivable.
- Research and Analytical Skills:
- Capable of researching and resolving billing discrepancies and payment issues.
- Ability to analyze account histories and identify trends or issues in payment behaviors.
- Capable of researching and resolving billing discrepancies and payment issues.
- Communication Skills:
- Strong written and verbal communication to effectively follow up with clients.
- Ability to explain financial concepts and account details to non-financial clients.
- Strong written and verbal communication to effectively follow up with clients.
- Technical Skills:
- Proficiency in accounting software Netsuite/Connectwise
- Advanced skills in Microsoft Excel for reporting and data analysis.
- Experience with CRM systems for managing customer interactions.
- Proficiency in accounting software Netsuite/Connectwise
- Time Management:
- Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.
- Ability to prioritize tasks, meet deadlines, and handle high-volume workloads efficiently.
- Problem-Solving Abilities:
- Proactive in identifying issues and developing strategies to resolve them.
- Capable of handling escalated situations with diplomacy and professionalism.
- Proactive in identifying issues and developing strategies to resolve them.
- Post customer payments in Netsuite accurately and timely.