Engineering Lead – Client Experience (CX) / Partner Experience (PX)

Division: Platform & Software Engineering Division
Role Type: Technical Leadership / Software Engineering
Experience: 5–7 years for augmented resources

We are looking for an experienced Engineering Lead to provide technical leadership across customer-facing and partner-facing digital platforms. Depending on your expertise, you will lead either:

Client Experience (CX) initiatives focused on frontend, digital services and user experience, or

Partner Experience (PX) initiatives focused on backend services, APIs, integrations and enterprise platforms.

Engineering Lead – Client Experience (CX)

You will focus on:
Frontend and full-stack architecture
React or equivalent modern frontend frameworks
Responsive, accessible and high-performance digital experiences
API consumption and backend integration
Authentication and secure integrations
Cloud-native development, CI/CD and automated testing
Performance, reliability, observability and production readiness
Technical design, code reviews and engineering standards
Mentoring and coaching engineers
Collaboration with Product, UX, Security, Operations and Platform teams

Engineering Lead – Partner Experience (PX)

You will focus on:
Backend and service architecture
API design, API gateways and integration patterns
Microservices and event-driven architecture
Authentication & authorisation, including OAuth2/OIDC
Partner and enterprise integrations
Cloud-native development, containers and CI/CD
Observability, reliability, incident management and operational support
Data exchange, data mapping, interoperability and integration governance
Partner onboarding, API documentation and integration readiness
Security, compliance and technical risk assessment
Mentoring engineers and driving engineering excellence

What We're Looking For

5–7 years of relevant software engineering experience
Strong hands-on engineering background with technical leadership experience
Experience designing scalable, secure and maintainable systems
Strong understanding of APIs, integrations and enterprise architecture
Experience with cloud, CI/CD, automated testing and modern engineering practices
Strong problem-solving and technical decision-making skills
Ability to mentor engineers and conduct design/code reviews
Excellent stakeholder communication skills across technical and non-technical teams
Strong ownership mindset with the ability to manage ambiguity, dependencies and delivery priorities