MOE - Business Process Re-Engineering/Business Transformation

What you will be working on

We are seeking an AI Consultant to join the AI Programmes team within MOE's Digital

Excellence & Product Division. In this dynamic role, you'll be at the forefront of Singapore's

AI transformation in education, building AI literacy and capabilities across the entire MOE

ecosystem. You'll work closely with educators, policymakers, and government officers to

design and deliver comprehensive AI enablement programmes through workshops,

bootcamps, and community-building initiatives. As a key contributor to MOE's AI adoption

journey, you'll bridge complex AI concepts with practical application whilst embedding

responsible AI practices throughout the organisation. You'll collaborate with diverse

stakeholders including public agencies and industry partners to build a robust AI capability

ecosystem that positions MOE as a leader in educational AI adoption.

Key Responsibilities
Capability Building & Enablement
Support the development of AI learning materials or artifacts such as curricula,
playbooks, and guardrails, that help teams/officers self-help and embed
responsible AI practices.
Assist in designing and delivering AI enablement programme, involving initiatives
such as clinics, bootcamps, train-the-trainer workshops, and champions networks.
Facilitate practical workshops and learning experiences for educators,
policymakers, and MOE HQ officers.
Help maintain and update learning resources to keep content relevant as AI tools
evolve, and risks emerge.

Adoption, Change & Communications
Support adoption efforts through coordinating communities of practice, open office
hours, and engagement sessions.
Assist in crafting clear and compelling change narratives tailored to different staff
functions and contexts.
Help identify and surface potential adoption blockers such as people readiness,
data security, and procedures, and escalate with proposed solutions.

Partnerships & Ecosystem
Support the team in partnerships and coordinations with IHLs, public agencies, and
industry players that contribute to capability-building outcomes.
Assist in the design and implementation of joint initiatives or any other
collaborations.
Help onboard and coordinate trainers and subject-matter experts from the
ecosystem to support programme delivery.
Assist in tracking capability OKRs/KPIs (e.g., number of officers trained, teams
activated, satisfaction scores).
Support after-action reviews and impact assessments; help prepare updates and
reports for leadership.
Maintain programme data and dashboards to surface trends and insights.

Requirements
1–3 years of experience in programme management, learning & development,
capability building, or a related field.
Demonstrated interest in and hands-on use of AI productivity tools (e.g. generative
AI tools); able to contextualise AI concepts for non-technical audiences.
Strong communication and facilitation skills; comfortable engaging diverse groups
across seniority levels.
Organised and detail-oriented, with the ability to manage multiple workstreams and
stakeholders concurrently.
Proactive and collaborative team player who takes ownership and follows through
on commitments.
A curious and adaptable mindset with enthusiasm for emerging AI technologies and
their applications in education
Resilience and flexibility to navigate the rapidly evolving AI landscape and adjust
programmes accordingly

Good-to-Have
Experience in education, workforce development, or public service domains.
Familiarity with Responsible AI principles and considerations will be an advantage.
Exposure to change management frameworks (e.g. ADKAR, Prosci) or agile ways of
working.
Ability to use data and simple analytics to evaluate programme effectiveness.
Certifications or practical experiencein training, facilitation, or project management
(e.g. Training of Trainers, Agile/Scrum, Prince2).

Education
Bachelor's degree in a relevant field (e.g. Computing, Data/AI, Information Systems,
Business, Policy, Education, or Psychology with strong interest in technology).
Polytechnic graduates with relevant experience in the field will be considered.